Dan Shapiro: Five Core Concerns of Negotiation

“Human beings are born negotiators”, says Dan Shapiro, director of Harvard’s International Negotiation Program. Throughout their lives, humans are constantly putting their views across and trying to convince others to agree with it. In this video, Dan Shapiro identifies and elaborates on five core concerns of negotiation which are emotional fundamentals that drive both individual and organisational cooperation.

Contributed by Wafiq Islam

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